Help Center

FAQ

Shipping

Do you ship internationally?

How much does shipping cost?

Where do you ship from?

How long does shipping take?

I am missing an item from my order, what do I do?

Payments

What methods of payment do you accept?

Is my payment secure?

Sizing

How do I know what my size is?

Do you have a sizing chart?

What do I do if my item doesn’t fit or I need to exchange or return it?

Shoes sizing and exchanges

Orders, Tracking

How do I check the status of my Order?

I am missing an item from my order, what do I do?

I haven’t received my order yet. How can I check the status?

I received an incorrect item (design, style, color, size). What do I do?

I didn’t receive a tracking number. Where can I get the tracking number for my order?

Can I get a new item if my item arrives damaged?

Can I cancel my order and get refund?

Can I track my order?

Do you offer refunds or exchanges?

How long does printing usually take?

Order "Returned to Sender"

Wrong address, lost order

Products

Do you offer customization of products?

Product Info and sizing