Contact us
Talk to a person, not a bot.
Order questions, returns, a name spelled wrong, a whole clinic order. Write to us and someone from our team replies by email.
- Replies within 24 hours
- Email, phone or chat
- Clinic orders welcome
Pick what suits you
Three ways to reach us, and one shortcut.
Email
support@iloveveterinary.com. Best for order questions, returns and anything with an order number.
Write an emailCall or text
+1 302 703 7253. Leave a message if we miss you and include your order number.
Call usChat
Use the chat bubble in the bottom corner of any page. Same team, same inbox.
Ordering for a clinic?
Team size, budget, done. We come back with pricing and dates.
Get a bulk quote
Send us a message
We reply by email. If it is about an order, add the order number so we can find it faster.
Before you write
The answers people ask for most.
Exchanges and returns
30 day money back guarantee, and one free size exchange on apparel. Read how it works before you ship anything back.
Read the returns pageShipping times and costs
Everything is made to order, so production time comes before shipping time. The details are on one page.
See shipping timesHelp center
The questions people ask most, answered in one place.
Open the help center